Mastering Change: How to Lead and Thrive in Uncertain Times

Let’s be honest: the most critical moments in business, and life, are also the hardest to navigate. The Last 8% of a conversation, when emotions run high and the stakes feel even higher, is where trust is built, decisions are made, and results are won or lost.

During times of uncertainty, the human brain defaults to protection and not risk. But taking risks, as in trying new ways of doing things, naming inconvenient truths, and having feedback conversations, is exactly what’s needed during times of change.

In addition, becoming risk-averse is the opposite of what is needed to operate at the speed required to adapt to the challenges organizations face today. The keyword here is faster.

This focus on speed has spread to every industry and every function of a company: product development, supply chain, technology and tools, sales and marketing, digital transformation, everything. Organizations today don’t need economies of scale; they need economies of speed.

Join Bill Benjamin, Partner and Keynote Speaker at IHHP, and Wema Hoover, Keynote Speaker, CEO & Global Talent Management & Culture Expert, for a conversation that explores why the biggest risk right now is playing it safe.

In this powerful program, you will learn: 

• Insights and strategies from our proprietary study of 34,000 people (to be published in Harvard Business Review in 2025) that found a quantifiable gap between the risks people know in their gut they should be taking and the actual risks they take. In other words, people don’t have the full conversation they want to have, or they put off making the hardest decisions. This research showed the gap is 7.56%. We named this gap the Last 8%.
• How can you create psychological safety during times of change and uncertainty, to create a more inclusive culture where people are more proactive and less reactive?
• Concrete tools to manage your brain so you can lead more effectively under the pressure of change in your Last 8% moments.
• How to create a culture on your team that enables people to operate and execute at the speed required to deal with the challenges and uncertainty you face.
• Ways to tap into the unlocked potential of your workforce through inclusive leadership, leveraging differences, and collaborative teaming. 

This is your opportunity to turn your most challenging moments into your greatest leadership strengths. Don’t let the Last 8% hold you back. Every crucial decision, client relationship, and team project hinges on a Last 8% conversation. Are you prepared for the next one?

Secure your spot today and take the first step toward leading and thriving in these uncertain times.