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Chair Certification ensures an extraordinary member experience
The purpose of Chair Certification is to ensure an extraordinary member experience, every meeting, every time. Certified Forum Chairs have demonstrated their ability to meet the highest standards of excellence based on member feedback and our Chair scorecard. Our members rave about our Forum Chairs because they are all committed to raising their game and delivering exceptional value to our members.
I am passionate about the work we do and committed to continuing to improve in terms of serving the members in my groups in the best way possible as Chair. Having clear, consistent, brand standards supports us all in the important work we do and enables us to make a difference. The certification process highlighted the connection between all the elements of the chair role and the impact of the forum experience – for members and Chairs