Michael Hayward
A bit about Michael
- Strategic Leadership
- Customer-Centric Innovation
- Versatility and Impact
Meet Michael Hayward
Michael Hayward is a Calgary-based CEO, Certified Executive Coach, and trusted Advisor with over 35 years of experience helping businesses evolve from good to great. He works with founder-led firms and established organizations to drive sustainable growth through customer experience design, go-to-market strategy, brand development, digital transformation, and revenue leadership. Throughout his career, Michael has held C-suite roles and led initiatives across strategy, planning, sales, eCommerce, marketing, and customer operations. He built a $300 million digital channel for the world’s leading luxury hotelier—an achievement highlighted by Harvard Business School—and created Canada’s largest live music venue inside an airport, transforming service quality and guest satisfaction. Whether online or offline, Michael helps businesses create memorable, high-impact experiences that set them apart and fuel long-term success. His diverse background also includes graduate teaching and agency leadership, making him a versatile partner in driving bold, measurable results. His mantra says it best: You can do it. I can help.
Michael 's Group Overview
Michael is deeply passionate about helping people and organizations move forward. He coaches CEOs and executives, helps leadership teams level up their performance, and runs workshops and speaking engagements on topics such as leadership, productivity, high-performing teams, and ownership mentality.
Group Member Overview
Michael leads and mentors a Forum Group of executives and CEOs to help them resolve their biggest challenges.
Meeting Locations
Michael’s forum group meets 7 times per year. Each member hosts the meeting at their preferred location which are hosted within Greater Calgary region.
Special Advisors
MacKay Chairs engage a committee of Special Advisors in their professional and group development, expanding the network and support available to our members and Chairs. These seasoned experts bring a wealth of knowledge and experience, elevating the quality of our Forums. By collaborating closely with Forum Chairs, they enhance the peer support system, tapping into a deeper pool of connections and expertise to foster even greater leadership development and business success.
Peter Smith
Commercial Capital Advisor, Ashdown Capital
Peter is an experienced banker and entrepreneur with a demonstrated history of working in the banking industry. Skilled in Business Planning, Operations Management, Sales, China Manufacturing, and Web Design. Strong sales professional with a Bachelor of Commerce (B.Com.) focused in Finance from Haskayne School of Business.
Robert Welke
Business Evolution & Value Creation Adviser, ProACTv Business Solutions Inc.
Robert is a Certified Exit Planning Advisor (CEPA), growth transformation expert, and co-author of Exit Smart – Volume 4. He specializes in helping business owners accelerate the value of their businesses by increasing profitability, building stronger teams, and preparing for successful exits.
Katelyn Bullock
Co-Founder, ENTA Solutions Inc.
Katelyn is a dynamic People Process Integrator, Master Facilitator, and Amazon Bestselling Author who brings clarity, connection, and momentum to the teams and leaders she works with. As Co-Founder of ENTA Solutions Inc., she helps organizations align people, processes, and purpose to drive meaningful results. Known as an “Ideas Gardener,” Katelyn nurtures innovation and collaboration, helping teams turn great ideas into sustainable action.
Loveleen Bhatti
Vice President, Avison Young
Loveleen Bhatti attended the University of Victoria where she graduated with a Masters of Global Business degree (MGB). Loveleen joined Avison Young in 2017 with a focus on downtown office leasing. Loveleen’s core specialties are in tenant representation, lease negotiations, lease renewals/restructuring/consulting, site selection and overall providing clients with practicable solutions to their real estate needs.
Vered Levant
Lead Executive Officer, VIMY HR
Vered is the Lead Executive Officer of VIMY HR, a Canadian human resources consulting firm dedicated to providing clear, practical, and affordable HR support for small to medium-sized businesses. With a focus on simplicity and strategy, Vered helps business leaders navigate HR challenges, build strong teams, and create the right foundations for sustainable growth.
WHAT CAN PEER LEARNING DO FOR YOU?
Vision
The collective group will be able to provide valuable insights as to future outcomes.
SHARED EXPERIENCE
A valuable platform for creating a collective narrative that strengthens connections and promotes a sense of community.
SUPPORT
Members find a supportive community that offers insights, understanding and creates a valuable network for navigating challenges and fostering personal growth.
