Christine Farrugia
A bit about Christine
- Customer-Centric Leadership
- Strategic Problem Solver
- Collaborative Influencer
Meet Christine Farrugia
Christine Farrugia is an Executive Leadership Coach at Coaching with Christine, drawing on a distinguished career as a customer-centric executive to help leaders and organizations unlock their full potential. With deep expertise in customer experience strategy, insights, analytics, and team leadership, Christine understands what it takes to build customer experiences that truly differentiate a brand.
Before transitioning into coaching, Christine led large-scale customer support operations, built digital experiences, and headed high-performing insights teams that influenced strategy across the enterprise. She thrives on solving complex business problems and brings a rare ability to unite teams around clear, customer-focused solutions. Christine combines strategic thinking with operational rigor and is known for her ability to navigate ambiguity, inspire collaboration, and drive transformation.
Today, she leverages that experience to guide executives and high-potential professionals through growth, transition, and leadership challenges—helping them lead with confidence, clarity, and impact.
Christine's Group Overview
Christine is deeply passionate about helping people and organizations move forward. She coaches CEOs and executives, helps leadership teams level up their performance, and runs workshops and speaking engagements on topics such as leadership, productivity, high performing teams, and ownership mentality.
Group Member Overview
Christine leads and mentors a Forum Group of executives and CEOs to help them resolve their biggest challenges.
Meeting Locations
Christine’s forum group meets 7 times per year. Each member hosts the meeting at their preferred location which are hosted within Greater Toronto Area.
Special Advisors
MacKay Chairs engage a committee of Special Advisors in their professional and group development, expanding the network and support available to our members and Chairs. These seasoned experts bring a wealth of knowledge and experience, elevating the quality of our Forums. By collaborating closely with Forum Chairs, they enhance the peer support system, tapping into a deeper pool of connections and expertise to foster even greater leadership development and business success.
Gurmeet Mangat
Founder, DDB Consultants Inc.
At DDB Consultants Inc, Gurmeet Mangat embodies the ideal founder and entrepreneurial personality. Recognized as a trusted advisor in the areas of digital strategy and the application of technology. Gurmeet combines over 25 years of leadership, mentorship and facilitation experience. He excels at transformational roadmaps, presenting use cases, and working cohesively with all members of any team. Gurmeet's superpower is the ability to translate complex analysis into clear, actionable recommendations that drive user adoption of new processes and data-driven decision-making.
WHAT CAN PEER LEARNING DO FOR YOU?
Vision
The collective group will be able to provide valuable insights as to future outcomes.
SHARED EXPERIENCE
A valuable platform for creating a collective narrative that strengthens connections and promotes a sense of community.
SUPPORT
Members find a supportive community that offers insights, understanding and creates a valuable network for navigating challenges and fostering personal growth.
