As a Certified B Corporation, MacKay CEO Forums is dedicated to fostering a culture of transparency, integrity, accountability, fairness, and inclusivity. Our combined Whistleblower and Grievance Policy ensures that all stakeholders have a safe, confidential, and accessible way to voice concerns or grievances, knowing they will be addressed promptly, impartially, and effectively.
What Can Be Reported?
We encourage the reporting of concerns, including but not limited to:
- Whistleblower Concerns:
- Financial irregularities or fraud
- Violations of legal or regulatory requirements
- Harassment, discrimination, or workplace misconduct
- Breaches of environmental or social responsibility
- Grievances:
- Workplace conditions or treatment
- Customer service or product quality
- Breaches of policies or regulations
- Ethical concerns or misconduct
Who Can Report or Raise a Grievance?
Our policy applies to all individuals connected to our organization, including:
- Employees
- Contractors
- Vendors and suppliers
- Members, Partners and Speakers
- Community stakeholders
How to Submit a Report or Grievance.
We offer multiple channels to ensure accessibility and convenience:
- Email:
- For whistleblower concerns: [whistleblower@mackayceoforums.com]
- For grievances: [grievance@mackayceoforums.com]
- In Person:
- Speak directly with our CEO, Nancy MacKay nancy@mackayceoforums.com or
- Speak directly with our COO, Dave Dinesen dave.dinesen@mackayceoforums.com
Confidentiality and Protection
We are committed to maintaining strict confidentiality for all reports and grievances. Individuals raising concerns in good faith are assured protection from any form of retaliation, including threats, harassment, or adverse actions. Retaliation will be addressed promptly and decisively to uphold trust and safety.
Investigation and Resolution Process
We take every report and grievance seriously and follow a structured process:
- Acknowledgment: Confirmation of receipt within [specific timeframe, e.g., 2 business days].
- Investigation: A thorough, impartial review of the concern.
- Resolution: Appropriate actions are taken based on findings.
- Feedback: Updates or outcomes are shared with the individual (if contact information is provided).
Accountability and Continuous Improvement
As a Certified B Corporation, we hold ourselves accountable through regular impact assessments and public reporting. Feedback from reports and grievances is used as an opportunity to learn, improve, and enhance our practices to serve our stakeholders better.
Contact Us For further information or guidance regarding this policy, please contact Nancy MacKay, CEO at nancy@mackayceoforums.com.