Contact Michael
- michael.hayward@mackayceoforums.com
Michael Hayward
About Michael
- Strategic Leadership
- Customer-Centric Innovation
- Versatility and Impact
Bio
Michael Hayward is a Calgary-based CEO, Certified Executive Coach, and trusted Advisor with over 35 years of experience helping businesses evolve from good to great. He works with founder-led firms and established organizations to drive sustainable growth through customer experience design, go-to-market strategy, brand development, digital transformation, and revenue leadership. Throughout his career, Michael has held C-suite roles and led initiatives across strategy, planning, sales, eCommerce, marketing, and customer operations. He built a $300 million digital channel for the world’s leading luxury hotelier—an achievement highlighted by Harvard Business School—and created Canada’s largest live music venue inside an airport, transforming service quality and guest satisfaction. Whether online or offline, Michael helps businesses create memorable, high-impact experiences that set them apart and fuel long-term success. His diverse background also includes graduate teaching and agency leadership, making him a versatile partner in driving bold, measurable results. His mantra says it best: You can do it. I can help.
Michael’s Group Overview
Michael is deeply passionate about helping people and organizations move forward. He coaches CEOs and executives, helps leadership teams level up their performance, and runs workshops and speaking engagements on topics such as leadership, productivity, high-performing teams, and ownership mentality.
Meeting Locations
Michael’s Forum Group meets 7 times per year. Each member hosts the meeting at their preferred location, hosted within the Greater Calgary region.
Group Member Overview
Michael leads and mentors a Forum Group of executives and CEOs to help them resolve their biggest challenges.
Special Advisors
MacKay Chairs engage a committee of Special Advisors in their professional and group development, expanding the network and support available to our members and Chairs. These seasoned experts bring a wealth of knowledge and experience, elevating the quality of our Forums. By collaborating closely with Forum Chairs, they enhance the peer support system, tapping into a deeper pool of connections and expertise to foster even greater leadership development and business success.
