Contact Christine

  • christine.farrugia@mackayceoforums.com
Forum Chair

Christine Farrugia

Toronto, ON

About Christine

  • Customer-Centric Leadership
  • Strategic Problem Solver
  • Collaborative Influencer

    Bio

    Christine Farrugia is an Executive Leadership Coach at Coaching with Christine, drawing on a distinguished career as a customer-centric executive to help leaders and organizations unlock their full potential. With deep expertise in customer experience strategy, insights, analytics, and team leadership, Christine understands what it takes to build customer experiences that truly differentiate a brand. Before transitioning into coaching, Christine led large-scale customer support operations, built digital experiences, and headed high-performing insights teams that influenced strategy across the enterprise. She thrives on solving complex business problems and brings a rare ability to unite teams around clear, customer-focused solutions. Christine combines strategic thinking with operational rigor and is known for her ability to navigate ambiguity, inspire collaboration, and drive transformation. Today, she leverages that experience to guide executives and high-potential professionals through growth, transition, and leadership challenges—helping them lead with confidence, clarity, and impact.

    Christine’s Group Overview

    Christine is deeply passionate about helping people and organizations move forward. She coaches CEOs and executives, helps leadership teams level up their performance, and runs workshops and speaking engagements on topics such as leadership, productivity, high performing teams, and ownership mentality.

    Meeting Locations

    Christine’s Forum Group meets 7 times per year. Each member hosts the meeting at their preferred location which are hosted within Greater Toronto Area.

    Group Member Overview

    Christine leads and mentors a Forum Group of executives and CEOs to help them resolve their biggest challenges.

      Special Advisors

      MacKay Chairs engage a committee of Special Advisors in their professional and group development, expanding the network and support available to our members and Chairs. These seasoned experts bring a wealth of knowledge and experience, elevating the quality of our Forums. By collaborating closely with Forum Chairs, they enhance the peer support system, tapping into a deeper pool of connections and expertise to foster even greater leadership development and business success.

      Benefits of Peer Learning

      Leadership can be isolating. Peer learning creates rare space to be understood, challenged, and supported by others carrying similar responsibility.

      What is Peer Learning?

      A Trusted Space

      A confidential, judgement-free environment where leaders can speak openly, think clearly, and be fully heard.

      Shared Experience

      Perspective from peers who understand the weight and consequences of leadership decisions.

      Diverse Perspectives

      Insight from non-competing peers across industries, backgrounds, and leadership styles.

      Voices From Our Forums

      Hear directly from our community how peer learning at MacKay CEO Forums delivers perspective, accountability, and practical insight, helping leaders think clearly, make better decisions, and move forward with confidence.

      Assess Your Leadership Mastery

      Designed for CEOs, Executives, and Business Owners, this assessment offers a structured reflection on how you lead, decide, and show up across all areas of life. Discover your leadership strengths, growth edges, and readiness for peer learning.

      Take the Quiz

      Who It’s For

      MacKay forum groups are designed for CEOs, Executives, and Business Owners who value confidential dialogue, shared experience, and a high -accountability culture. Members are growth-oriented leaders navigating real complexity such as people, strategy, scale, and succession, and are committed to showing up prepared, engaged, and open to perspective.

      Find the MacKay Membership That’s Right for You

      Find the peer learning membership that fits your leadership role.

      Become a Forum Chair

      Apply your facilitation skills, business acumen, and leadership experience to build high-trust, judgement-free peer learning forums for CEOs, executives, and business owners.

      Learn More