11 Topics and Techniques for Getting Buy-in from Your Boss, Peers, and Team
- Step out of your shoes.
Spend time anticipating what another will say and how you will respond to his/her objections instead of rehearsing your own story.
- Accommodate other personality types.
Develop self-awareness of your own personality type and adapt your communication style to another’s personality type.
- Establish peer level communication.
Treat another as an equal. His or her time is just as important as yours. Learn about what’s important to him or her.
- Listen more than you speak.
Ask powerful questions. Listen for objections, perspectives and ideal outcomes.
- Narrow the resistance.
Clarify the objections and discuss potential next steps.
- Agree with objections and focus on benefits.
Don’t defend against resistance.
- Appeal to another’s self-interest.
Logic makes people think. Emotion makes people act.
- Shift another’s perspective.
Ask another, “Just for a moment, what if we looked at the situation from my shoes? Or from Joe’s shoes?”
- Create familiarity.
Make people feel comfortable by highlighting that others have been there and done that. Highlight that others have experienced the same challenges.
- Ask for permission.
Use phrases like “May I ask you?” “Would you be willing to?” “May I play devil’s advocate?”
- Demonstrate credibility.
Talk about your ‘three good reasons’ to show that you’ve given this a lot of thought.