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How to Deliver a Great Customer Experience in an Exponential World

In this episode, we talk with Brady Wilson, Co-Founder of Juice Inc, Thought Leader & Author.

Brady Wilson is, undisputedly, the embodiment of focused energy. As co-founder of Juice Inc., Brady’s vision is to create a world where businesses pulsate with creative energy.

For 20 years, he has inspired countless companies including American Express, BMO, BMO Harris, Loblaw, PHH, The Co-operators, Yum! Brands Canada and some of the world’s largest Fortune 500 companies, to find the courage to: consider the possibilities beyond traditional human resources strategies; unlock the latent physical, mental, emotional and spiritual energy within their organizations; and harness employees’ potential to get them to the point of “A.B.C.D.” (going Above and Beyond the Call of Duty).

Brady is the author of  four books dedicated to improving employee performance and business results: Juice: The Power of Conversation, Love at Work, Finding the Sticking Point and his most recent book Beyond Engagement.

An animated and intensely pragmatic keynote speaker, Brady shares practical tools and the know-how to help business leaders step into life’s grittiest tensions: creating an audience experience that moves concepts from theory to application.

Brady’s passion for energy compels keynote audiences to not only get involved in the presentation, but carry their excitement away with them, inspired to create a sustained approach to positive change—and better business results.

Juice

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